Customer Relationship Manager Customer Service & Call Center - Le Center, MN at Geebo

Customer Relationship Manager

Winco, Inc.
Winco, Inc.
Le Center, MN Le Center, MN Full-time Full-time $90,000 - $130,000 a year $90,000 - $130,000 a year 12 days ago 12 days ago 12 days ago POSITION TITLE:
Customer Relationship Manager (CRM) FLSA STATUS:
Full Time REPORTS TO:
Customer Relationship Manager SALARY RANGE:
$90,000 - $130,000 REVISED:
February 13th, 2024 PRIMARY RESPONSIBILTIES Under the supervision of the President, the CRM will be responsible for supervising and training the Sale and Marketing Team.
The Customer Relationship Manager will also provide opportunities for development of the Sale and Marketing Team by identifying markets, executing sales plans, and forecasting.
The Sales Manager will support and grow the Winco dealer base by building existing and new relationships while also identifying areas of opportunity by monitoring tactical markets.
JOB INTERACTIONS AND INTERFACE This role interacts with internal staff in all departments as necessary.
DUTIES / RESPONSIBILITIES ESSENTIAL FUNCTIONS Create company revenue budget annually Set pricing and margins to align with company business objectives.
Assist department managers in created and executing successful department budgets Identify future products and markets Promote sales growth within the Sales and Service Management Team through dealer exploration and market research Establish and evaluate personnel goals to ensure continued successful development of team Create short term, mid term and long term sales and service plans and follow through from start to finish Resolve any complaints and address the needs of the Dealer base Dealer development:
provide knowledge and training to the Dealer base by conducting and participating in Service Classes Periodic travel with Account Management team required to build and promote effective partnerships in territories Forecast finished goods and future inventory levels Create and implement marketing vision, identify opportunities for growth Set pricing and margins to align with company business objectives Other duties as assigned REQUIRED SKILLS AND QUALIFICATIONS Bachelors or Associate degree preferred, or (3-5) plus years of related sales experience and/or training Excellent communication skills, both verbal and written Analytical and problem-solving expertise a must Proficient in Microsoft Office including Word, Excel, Teams, Outlook, etc.
Experience in equipment sales in agriculture, construction, or transportation Travel is required, with some overnight stays PREFERRED 7
years of related sales experience and/or training Good knowledge of electrical and mechanical components Successful new product development experience Experience with generator technologies Experience with Epicor operating system.
Estimated Salary: $20 to $28 per hour based on qualifications.

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